Are there zoom problems today.Zoom security issues: What’s gone wrong and what’s been fixed

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Backing down after sustained criticism from privacy advocates, Zoom announced in a blog posting June 17 opens in new tab that its upcoming end-to-end encryption E2E wouldn’t just be for paid users any more.

The millions of people who use Zoom for free for school, socializing and work would get end-to-end encryption too. Yuan wrote. But if you’re a free user who wants E2E, you’ll first have to verify your identity to Zoom via a one-time-password or similar service. This will make it harder to “zoom bomb” meetings. The E2E encryption will remain an optional feature, Yuan reminded, because when it’s activated, no one can join a meeting over the phone or with certain office teleconferencing equipment.

It’ll be up to meeting hosts whether to activate E2E. Zoom’s in hot water in the U. The company apologized for the actions in a blog post June 11 opens in new tab and said it would develop a way to block meeting participants from certain locations i.

That wasn’t enough to satisfy more than a dozen U. Yuan demanding to know how cozy his company was with the Beijing government. Talos opens in new tab , an information-security research firm owned by Cisco, revealed June 3 that it had found two serious flaws in Zoom client applications, both of which have now been patched. The first flaw opens in new tab would have let an attacker use a specially created animated GIF placed in a Zoom meeting chat to hack Zoom client software on other people’s machines to force the installation of malware, or, as Talos put it, “achieve arbitrary code execution.

The second flaw opens in new tab also involves the chat function in Zoom meeting client software, with similarly serious potential consequences.

The problem was that Zoom did not validate the contents of shared compressed files such as. An attacker could have sent malware in the form of a compressed file to a user via Zoom meeting chat, and the user’s Zoom client would have saved and opened the malware within the Zoom application’s directory. Even worse, if the user were to save the Zoom compressed file elsewhere on the PC, such as on the desktop, then the attacked could send an altered version of the first file with the same name. Zoom would open the second version but not the first automatically, permitting the malware to “plant binaries at almost arbitrary paths and Zoom’s upcoming end-to-end encryption is mainly for paid users, as Zoom itself stated back on May 7.

But Alex Stamos, a well-known information-security expert who is consulting Zoom on security matters, told Reuters opens in new tab last week that schools and other non-profit enterprises might be able to also get the end-to-end encryption for their accounts.

All administrators of Zoom Rooms need to update their software opens in new tab by May 30, Zoom said in a blog posting May The update to Zoom 5. More information about updating Zoom Rooms is here opens in new tab. The 5. Two more instances of corrupted Zoom installers were found by Trend Micro researchers. The first opens up a backdoor on a PC; the second spies on the PC’s owner with screenshots, keylogging and webcam hijacking and drafts the PC into the Devil Shadow botnet.

Both installers do install the Zoom software client, so victims may be none the wiser. As always, get your Zoom software straight from the Zoom website at Zoom. Zoom suffered an unexplained outage Sunday, May 17, rendering it unavailable to thousands of users in the U. The outage, which began Sunday morning U. Even the British government’s daily coronavirus briefing opens in new tab was affected, knocking out the ability of journalists to ask questions over Zoom.

Some users reported on Twitter that logging out of Zoom accounts, then logging back in, seemed to solve the issue. Zoom’s status page noted that a backend update had taken place earlier Sunday morning, but there didn’t seem to be any linkage between that update and the outage that began a few hours later. The Zoom status page opens in new tab said at the time that the outages “appear to be limited to a subset of users” and that Zoom was “working to identify the root cause and scope of this issue.

Cybercriminals may have registered hundreds of new Zoom-related website addresses in the past few weeks, according to researchers at Israeli security firm Check Point opens in new tab. Many of these sites are being used in phishing attacks to grab victims’ Zoom usernames and passwords, and similar scams are leveraging rival video-conferencing platforms such as Google Meet and Microsoft Teams.

Over the weekend, online vandals hijacked the graduation ceremony at Oklahoma City University opens in new tab , replacing the Zoom video feed with racist language and symbols. It wasn’t immediately clear whether this was a result of regular Zoom-bombing or if the attackers used less well-known methods to disrupt the video feed.

Zoom announced May 7 opens in new tab that due to its technical-support staff being overwhelmed with calls, it would be able to give personal technical assistance only to “owners and administrators” of paid accounts.

In other words, any user, owner or administrator of a free Zoom account, and end users of paid accounts, won’t be entitled to human help. Instead, they’ll have to rely on the FAQs and how-to’s list on the Zoom online resources opens in new tab page. For now, this provision applies only to May and June If the coronavirus lockdown last longer than that, Zoom may have to hire more tech-support staffers.

New York State Attorney General Letitia James’ office reached an agreement with Zoom opens in new tab May 7 following an investigation into Zoom’s security and privacy practices. There isn’t a lot of new stuff in the agreement. Most of the stipulations Zoom agreed to are things the company is already doing, including making passwords mandatory and using better encryption.

In the long term, Zoom has to conduct regular code reviews and conduct yearly penetration-testing exercises, in which paid hackers try to break through the company’s defenses. Only two new things will directly affect consumers. It also has to update its Acceptable Use policies to ban “abusive conduct include hatred against others based on race, religion, ethnicity, national origin, gender, or sexual orientation.

Frankly, these are longstanding standard policies at many other online companies, so we’re a little surprised that they weren’t already Zoom policies. Yuan announced opens in new tab. The purchase price or other terms of the deal were not disclosed.

Keybase makes user-friendly software to easily and securely encrypt messaging and social media posts. In March, Zoom had to admit that its touted “end-to-end” encryption was not the real thing because Zoom’s own servers are always able to access the contents of meetings.

Once Keybase’s technology is incorporated, that will no longer always be the case. Meeting passwords and waiting rooms will be required by default for all Zoom meetings, free or paid, beginning May 9, Zoom announced. Only hosts will be able to share their screens by default, but like the other settings, that can be changed. Yuan said the massive increase in Zoom usage since the beginning of the coronavirus lockdown had been “challenging,” but also provided “opportunities for us to drive meaningful change and improvement.

Yuan admitted that “we failed to set pre-configured security features for our new customers, especially for schools,” referring to meeting passwords and waiting rooms. That resulted in “uninvited, offensive, and sometimes even truly evil people disrupting meetings,” Yuan wrote.

Such a person disrupted a Zoom meeting on sexual violence opens in new tab in the Bay Area last week. Yuan also addressed rumors about his own, and Zoom’s, ties to China. He said he had lived in the U. A reporter for London’s Financial Times resigned after he was caught crashing internal Zoom meetings at rival London newspapers. Mark Di Stefano announced his resignation on Twitter opens in new tab after The Independent opens in new tab documented how Di Stefano had last week joined an Independent staff meeting regarding pay cuts and furloughs, first under his own name, then anonymously.

Di Stefano cited his sources as “people on the call,” The Independent said. The Independent also found that Di Stefano’s cellphone had earlier been used to access a Zoom meeting at the Evening Standard, another London newspaper.

That meeting was followed by a Financial Times piece about Evening Standard furloughs and pay cuts. Zoom isn’t the only video-conferencing platform to have questionable privacy policies, Consumer Reports opens in new tab said in a blog post: Cisco Webex, Microsoft’s Teams and Skype, and Google’s Duo, Meet and Hangouts do too.

Consumer Reports said you should know that everything in a video meeting may be recorded, either by the host or another participant. It also recommended dialing into video-conference meetings over the phone, not creating accounts with the services if possible, and using “burner” email addresses otherwise. After prodding from reporters at The Verge opens in new tab , Zoom admitted that it did not in fact have a recent peak of million daily users, as stated in a blog post last week.

Rather, Zoom had a peak of million daily “participants. Researchers at Trend Micro spotted another Zoom installer file that had been corrupted with malware. In this case, it’s spyware that can turn on the webcam, take screenshots and log keystrkes, as well as collecting diagnostic data about the system it’s running on.

It also installs a fully working version of the Zoom desktop client. You don’t need to install any software on your desktop to run Zoom. Zoom is a prime target for foreign spies, especially Chinese intelligence operatives, the Department of Homeland Security has warned U.

Foreign spies would be interested in any internet-based communications medium that saw such a steep increase in growth. But the DHS report singled out China as a likely meddler in Zoom security because Zoom has a substantial number of staffers in that country. However, Zoom in the past week has given paid meeting hosts the option of avoiding Zoom servers in specific regions, including China and North America. Unpaid Zoom hosts will by default use only servers in their home regions. A new report from Mozilla , the non-profit maker of the Firefox web browser, says that Zoom’s privacy and security policies and practices are better than those of Apple FaceTime.

FaceTime got only 4. A new Zoom phishing scam is sure to get the attention of anyone working from home during the coronavirus lockdown. It seems to come from your employer’s HR department, and invites you to join a Zoom meeting starting in a few minutes to discuss possible termination of your employment. If you click on the link in the email to join the meeting, you’re taken to a very real-looking Zoom login page. It’s fake. If you enter your credentials, then the crooks can take over your Zoom account.

Zoom has finally updated its meeting-client software to version 5. Here’s our guide on how to update to Zoom 5. The update is not yet available for iOS, as Apple has to vet the software before the new version of the app can be pushed out. We also couldn’t see in the Google Play app store as of Monday afternoon Eastern time April 27 , but odds are it will appear soon.

No other company may have benefited more from the stay-at-home orders during the coronavirus crisis. To put that in perspective, daily usage peaked at million people per day in March, the company said on April 1 opens in new tab.

In December , Zoom usage peaked at 10 million daily users. The new version will include many of the security fixes we’ve recently seen for the Zoom web interface, including the abilities to kick out Zoom bombers from meetings, make sure meeting data doesn’t go through China, and put everyone waiting for a meeting in a “waiting room. We checked the Zoom changelogs opens in new tab and discovered that the update won’t be available until Sunday, April Cisco Talos researchers said Zoom’s meeting chat function made it too easy for outsiders to find all Zoom users in an particular organization.

If you had a valid Zoom account, Cisco Talos explained in a blog post opens in new tab , you could pretend that you worked at any organization and get the full names and chat IDs of every registered Zoom user whose email address used that organization’s email domain. You would not have to verify that you worked there, and you wouldn’t even need to be in a Zoom meeting to get the information. That information “could be leveraged to disclose further contact information including the user’s email address, phone number and any other information that is present in their vCard,” or digital business card, Cisco Talos wrote.

In a blog post opens in new tab April 20, Zoom said the option of excluding certain countries from call routing was now live. This will let Zoom meeting administrators avoid having meeting data routed through Zoom servers in China, the U.

New updates to the Zoom platform opens in new tab for the web interface rolled out April 19 include masking some participant personal information, such as email addresses or phone numbers, during meetings. Another change is that users who share the same email domain will no longer be able to search for each other by name. The New York Times opens in new tab reported that Dropbox executives were so concerned about security flaws in Zoom that in Dropbox created its own secret bug-bounty program for Zoom flaws.

In other words, Dropbox would pay hackers for security vulnerabilities they found in Zoom. Dropbox staffers used Zoom regularly, and Dropbox was an investor in Zoom. I have cancelled, sens an email chatted you guys up yet you still taking money from my account for 3 months now.

I need help on how to stop this anyone. Zoom Most Affected Locations Outage reports and issues in the past 15 days originated from:. Zoom Comments Tips? Share them here. Useful comments include a description of the problem, city and postal code. These can take up to 30 minutes to arrive and may take longer. Emails will come from no-reply zoom.

Sometimes there are server issues or platform maintenance, which could mean the service will be down for a while. You will need to wait, if this is the case.

As long as your internet connection is sufficient, it tends to be a bit more reliable if the installed app is experiencing problems.

Sometimes Zoom can get confused about audio versus video settings. Make sure video connections are routed to your webcam and, if necessary, your audio is routed to connected speakers. Yes, Zoom bombing is a thing. If someone Zoom-bombed your meeting in the past, there is one solution that is incredibly effective at preventing future invasions. The host creating the meeting and sending out invitations can require all participants to enter a passcode before joining.

That means strangers have a hard time finding ways to drop in. In fact, requiring a password is set as the default. And if you are worried about hacking in more elaborate ways, there is good news: Zoom has end-to-end encryption to all meetings.

Ultimately, this will help protect content and prevent more advanced versions of Zoom-bombing, even if you are using a free account. Alienware R10 and R12 gaming PCs have massive discounts today. Watcher review: A pointed exercise in voyeuristic suspense. The most eco-friendly smart home companies.

Dark matter studying spacecraft Euclid gets its sunshield. Steam survey hints at a GPU market recovery. Solutions for Everyone. Keep students and staff informed Reduce ticket volume Essential for remote learning Learn more. Shorten incident downtime Unify maintenance schedules Integrates with incident tools Learn more. Reduce ticket volumes Improve transparency Shorten resolution times Learn more. Instant enriched data from 1, status pages. Supported Features We support the following features in our integration with the Zoom status page: Down Notifications.

Warning Notifications. Maintenance Notifications. Proactive Maintenance Feed. Status Messages. Status Details. Component Status Filtering. Twitter Mentions. Frequently Asked Questions Is Zoom down today? How can I get notified when Zoom is not working or have outages? How can I find out if Zoom is having issues? Zoom status page says the service is up, but I’m having issues.

What’s wrong? There may be several reasons for that: An outage that hasn’t been communicated yet via the Zoom status page.

 
 

Zoom security issues: What’s gone wrong and what’s been fixed | Tom’s Guide.3 Reasons Why Your Zoom Keeps Crashing

 
According to the graph provided by the Downdetector service we can see that users are experiencing problems with Zoom. “Today, we are going to share our proposed ideas for (screen flickers) Sorry, it seems like there is something wrong with my lapt- (Zoom app crashes).”. But, as with any tool in your unified communications arsenal, the Zoom app is not immune to problems with audio and video. Today we’ll address some of.

 

Are there zoom problems today. Down for Everyone or Just Me

 

Written by IR Media. Zoom has become one of the most popular UC tools in the world. The Zoom app makes it possible for seamless communication between team members and with external partners. Some of Zoom’s key features are its ease of use without draining too many resources, and it’s fast to set up. But, as with any tool in your unified communications arsenal, the Zoom app is not immune to problems with audio and video.

Today we’ll address some of common problems you may encounter with the audio side of Zoom. Zoom’s help center can walk you through the troubleshooting steps in more detail. Zoom video conferencing consumes a good deal of bandwidth. During a meeting, your device is transmitting a complex set of data packets to the are there zoom problems today device, and vice versa.

Slow internet causes poor quality video streaming, are there zoom problems today buffering disconnection. So if your WiFi connection or cellular connection has even a slight fluctuation, it can cause high latencyand some of those data packets may get lost or interrupted in their journey. This results in audio cutting in and out, and are there zoom problems today video. These problems can even lead to Zoom disconnecting altogether.

Not the ideal situation when trying to conduct an important meeting. Before you start your meeting or conference, it’s a good idea to check your video and audio settings.

You can do this by joining a test call. Zoom thers test your speakers automatically. If you can’t hear a ringtone, click on the drop-down menu and select No to switch your speakers until you hear the ringtone. Then click Yes to continue to the ‘access your microphone’ test. Many enterprise organizations are heavy Zoom users. Obviously, all users joining a meeting need to be able to see and hear clearly from any device.

Improving audio quality means improving any test audio not working outcome. The best way are there zoom problems today improve the are there zoom problems today quality on your Zoom calls is to use a high quality microphone and make sure it’s set up properly. Computer audio meaning the microphone built into your laptop or webcam doesn’t have the quality or fidelity of an independent microphone.

As well as better audio quality, you can access your microphone more easily, positioning it, and are there zoom problems today optimally for the best sound delivery. Alternatively, a good quality headset will sound better than the microphone on your computer, and isolate your audio from background noise. Zoom gives you the option of how you connect your audio when you’re joining a meeting.

You can connect via your computer’s audio, or by dialing into a phone number. You should yhere the option that gives you the best sound quality, but only choose one, otherwise you’ll experience unwanted echo.

Make sure prooblems check that your microphone isn’t picking up sound from your speaker if you are using an external speaker. Echo can also occur if you’re too close to another person who is on the same Zoom call. One of the most controllable things you can do to improve audio quality during a Zoom meeting thete to check your proximity. Too close to the microphone can make your voice sound muffled and accentuate all sorts of unwanted breathing and saliva noises.

If you sit too far away, you risk being drowned out. If you’re using a microphone built into your computer are there zoom problems today webcam, you should position yourself within two feet of it. With an external microphone, the ideal position should be about six inches away.

Zoom, in its default settings enables a suite of sound enhancements to are there zoom problems today down background noise. The downside is that using these settings can sometimes make your audio choppy. Alternatively, there apps to access that can work better than Zoom’s built-in offering. If background noise is a problem during a meeting you could try Как сообщается здесьan AI-powered noise-cancellation extension for Zoom and other video conferencing apps that can help eliminate background noise from your calls.

This works well if you’re working are there zoom problems today an environment where you can’t move your device, and suffer from unwanted noise like traffic sounds or ambient conversation in unavoidable. Successful meetings are dependent on monitoring and troubleshooting. While Zoom is a reliable video and audio conferencing tool, like all UC tools, you can experience poor video and call quality, as well as usage, service and security issues. Video and sound quality problems can occur soom any device, and with the prevalence of remote working, the problems can become more and more complex.

Zoom’s out-of-the-box performance management tools won’t work in the therw environment that most enterprises face. Zoom call availability extends across multiple user devices in the office and at home, including laptops, smart phones and mobile devices, desk phones, soft phones, video clients, USB, and audio devices and much more. IR’s Collaborate suite of solutions are there zoom problems today Zoom are designed to ensure a consistent, zoon user experience with a higher rate of uptime and are there zoom problems today status.

This results in better security, faster problem resolution and consistent end user satisfaction. Thanks to constantly developing technology, the modern workplace has undergone a massive We’re committed to your privacy. IR uses the information you provide to us to contact you about our relevant content, products, and services.

You may are there zoom problems today from these communications at any time. For more information, check out our privacy policy. Back collaborate. Platform All our solutions are powered by the Prognosis platform. Back Solutions for collaborate.

Why IR Customer Stories. Partners Partner Programs Partners Hub. Solving widespread Zoom audio issues. Written by IR Media info ir. Download a PDF version of our Zoom guide: An essential guide for Zoom Enterprise Deployments [Ensuring Success at Scale] Common Перейти на страницу Meeting audio issues здесь how to fix them The most common Zoom issues that affect audio input and output are: Faulty microphone or speaker setup To start troubleshooting, check your audio settings, including: Ensuring you’re not on mute Ensuring your speaker is turned on Increasing the volume Try using earphones or a different device Продолжить Zoom has permission to access your tbere Zoom’s help center are there zoom problems today walk you through the troubleshooting steps in more detail.

Slow or unreliable internet connection Zoom video conferencing consumes a good deal of bandwidth. Join a test call to check your audio Before you start your meeting or conference, it’s a good idea to check your video and audio settings.

Ways to ensure better quality audio Many enterprise organizations are heavy Zoom users. Use a high quality microphone The best way to improve the problfms quality on your Zoom are there zoom problems today is to use a high quality microphone and make sure it’s set up properly. Reduce echo Zoom gives you the option of how you connect your audio when you’re tbere a meeting.

Microphone placement is important One of the most controllable things you can do to improve audio quality during a Zoom meeting is to check your proximity. Disable sound processing Probles, in its default settings enables a suite of sound enhancements to dumb down background noise.

Why monitoring Zoom is important Successful meetings are dependent on monitoring and troubleshooting. Related Articles. Solving Your Customers Work from Anywhere. How a Digital Workplace Can Benefit Your Business Thanks to constantly are there zoom problems today technology, the modern workplace has undergone a massive Ready tjere get started?

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Are there zoom problems today –

 
 

Popular video collaboration Zoom has resumed normal services following a brief outage earlier today. We are aware of a subset of customers experiencing errors while joining a live meeting. We are currently investigating and will provide updates as we have them. Zoom outage issues appear to be ramping up, though, with another incident earlier this month in Australia. On August 9, amidst ongoing heavy lockdowns in major cities Sydney and Melbourne, thousands of users reported being unable to connect to meetings and online lessons.

Some customers might continue to view partial data, all of which are expected to be resolved by May 26 Thursday morning EST. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.

Feel free to reach out to our support team at chatsupport zoominfo. May 23 , EDT. May 25 , Issues with Realtime Intent. Investigating – We are currently experiencing issues processing updates for Realtime Intent within the ZoomInfo platform due to an issue with a third party provider.

Our Engineering teams are actively investigating and working to resolve this issue as soon as possible. May 24 , EDT. May 24 , Chorus – Intermittent Recording Issues.

Investigating – We are experiencing additional issues with meetings being recorded via the Chorus Notetaker. Our Engineering team is actively working with our partners at Zoom to resolve this issue.

In the interim, customers are able to use the Livestream functionality of our native Zoom integration. For questions or assistance in setting up this integration, please contact the Support team at chorussupport zoominfo.

Investigating – The team is continuing its investigation into issues around recordings that are being missed for clients utilizing our Notetaker to record meetings. May 20 , EDT. Investigating – We are aware of intermittent issues impacting Chorus recordings.

During this time, users may experience issues with our Notetaker successfully joining calls. During a meeting, your device is transmitting a complex set of data packets to the receiving device, and vice versa. Slow internet causes poor quality video streaming, and buffering disconnection. So if your WiFi connection or cellular connection has even a slight fluctuation, it can cause high latency , and some of those data packets may get lost or interrupted in their journey.

This results in audio cutting in and out, and lagging video. These problems can even lead to Zoom disconnecting altogether. Not the ideal situation when trying to conduct an important meeting. Before you start your meeting or conference, it’s a good idea to check your video and audio settings. You can do this by joining a test call. Zoom will test your speakers automatically. If you can’t hear a ringtone, click on the drop-down menu and select No to switch your speakers until you hear the ringtone.

Then click Yes to continue to the ‘access your microphone’ test. Many enterprise organizations are heavy Zoom users. Obviously, all users joining a meeting need to be able to see and hear clearly from any device. Improving audio quality means improving any meeting outcome. The best way to improve the audio quality on your Zoom calls is to use a high quality microphone and make sure it’s set up properly. Computer audio meaning the microphone built into your laptop or webcam doesn’t have the quality or fidelity of an independent microphone.

As well as better audio quality, you can access your microphone more easily, positioning it, and yourself optimally for the best sound delivery. Alternatively, a good quality headset will sound better than the microphone on your computer, and isolate your audio from background noise. Zoom gives you the option of how you connect your audio when you’re joining a meeting. You also can manually install the software from Zoom. Another common problem with Zoom is an audio echo during a meeting.

If you hear an audio echo or feedback, there are three possible reasons why. Someone could have both computer and telephone audio active at the same time. In this case, ask them to either hang up on the telephone call or exit the PC-based audio during the conference by clicking the up arrow icon next to the microphone icon and choosing Leave Computer Audio.

Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo. Using headphones helps reduce the echoing effect, too.

Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door.

You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection. On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps.

You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1.