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I just got a new laptop recently, and after installing zoom, I realised I couldn’t get past the log in page without a “You are unable to connect to Zoom. Please check your network connection and try again” pop up.

I then use my old laptop to try and find out if its really the connection issue. Low and behold, Zoom runs perfectly fine. Any ideas unable to connect to zoom firewall why this happens, and how to solve it? Go to Solution. If you have a Mac – I читать далее this issue for ages and was unable to resolve it.

I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash. After this, I reinstalled and it successfully worked. View solution in original post. On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic.

Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot the Zoom error on macOS: You are unable to connect to Zoom. Hope it helps! Any luck? Mine is also stuck at “You are unable to connect to Zoom. Please unable to connect to zoom firewall your network connection and try again”.

Did yours ever work? My other MacBook ran Zoom perfectly fine though. Anyone found a solution yet? Zoom still works on my Imac but that is running Catalina so won’t be updating that until this issue on my laptop is sorted. I have same issue too!

In browser this is working and my phone app too, only mac have problem What is it? Zoom in mac worked early It should be marked officially as “answer” whoever can do that. Erina maybe? I reported the issue as fixed after signing in with my personal email account. Then, I tried to use SSO to sign in on the desktop client and had some errors associated with that, and when I went back to sign in with my gmail address I again could not connect to Zoom to log in.

So I used the uninstaller again and reinstalled the client – and I will no longer attempt using SSO on the desktop app. Maybe SSO is only meant for using in-browser? I don’t know. I’m using SSO and am seeing connection issues on the zoom desktop. A new meeting is attempted and we see the connection attempts going in a loop.

This has loop can continue for over an hour. Traffic analyser shows timeout errors, and the zoom appears to be connecting to their HT Tunnels. Unfortunately not. I don’t have the knowledge to do any significant network analysis.

I just won’t use SSO on the desktop application. Thanks for the tag, yes working now for me too. No restart needed. Thank you. OMG I cannot thank you enough. This worked like magic! My husband and I have been struggling with this issue for 3 weeks now and it has been driving us crazy. Thank you, thank you, thank you.

It worked on my Mac. I have been searching for the solution for months and finally saw this. Hope other people with this issues could see this useful tip! Really appreciate! Thanks Yuan! Thanks a lot yuan-stanley.

It works! Then open Zoom again. It should recreate the folder and you should be good. Have been fighting with this for weeks. And it worked! Crossed fingers As an IT professional, I was trying to help my wife with her Zoom on windows and of course, I broke it, resulting in the error messages folks are getting here.

It’s because Install zoom for all users install all users: tried to sign her unable to connect to zoom firewall with SSO, which she doesn’t use. She always joins as a guest, and doesn’t actually sign into Zoom. The fix was to sign her in with a working personal account, then sign out. It stopped prompting her for an SSO sign-on. Hope this helps other folks! Same Is happening with my new Laptop and I am curious that did you got any solution.

Right-click on Zoom. Install the latest version “Zoom Client for Meetings” via zoom. Unable to connect to zoom firewall apparently i don’t run a Silicon Version on my Silicon Mac? But well, at least it works. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products unable to connect to zoom firewall tools for seamless collaboration across office and home working spaces.

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Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by unable to connect to zoom firewall possible matches as you type. Showing results for. Search instead unable to connect to zoom firewall. Did you mean:. Zoom Products Meetings Cant connect to Zoom. Cant connect to Zoom.

Go to solution. Erina Listener. Preview file. CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. Nafi Participant. Ekinney Listener. In response to Nafi. Thanks for the Zoom Test meeting link Nafi, with that one I get “Unable to connect” “Check to make sure you’re connected to a stable network that is not blocked by a firewall or proxy.

In response to Ekinney.

 
 

 

Unable to connect to zoom firewall.How to Fix error regarding network connection in Zoom App

 

To start the conversation again, simply ask a new question. Even though it has worked in the past, I cannot get zoom to connect. It says, “Unable to connect.

Make sure you are connected to the internet and your connection to Zoom is not blocked by a firewall or proxy. I have deleted Zoom and re-installed it. I would appreciate any suggestions.

We have WOW internet. Posted on Jul 30, PM. Page content loaded. Aug 2, PM in response to nlmo4 In response to nlmo4. It sounds like you are unable to use Zoom and get an error code.

Check out these links for support from Zoom. Network firewall or proxy server settings for Zoom. Error codes and messages for meetings and webinars. Log out, sleep, restart or shut down your Mac. How to use safe mode on your Mac. How to test an issue in another user account on your Mac. How to update the software on your Mac. Aug 2, PM. Question: Q: zoom connect issues More Less. Community Get Support.

Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: nlmo4 nlmo4. Question: Q: Question: Q: zoom connect issues Even though it has worked in the past, I cannot get zoom to connect.

More Less. Reply I have this question too I have this question too Me too Me too. All replies Drop Down menu. Loading page content. Aug 2, PM in response to nlmo4 In response to nlmo4 Hello Nlmo4, It sounds like you are unable to use Zoom and get an error code. Network firewall or proxy server settings for Zoom Error codes and messages for meetings and webinars Otherwise there are a few other steps you can try to resolve this issue.

Restart Mac. Log out, sleep, restart or shut down your Mac Test in safe mode. How to use safe mode on your Mac Test in another user. How to test an issue in another user account on your Mac Check for updates. How to update the software on your Mac Cheers! Reply Helpful Thread reply – more options Link to this Post. User profile for user: nlmo4 Question: Q: zoom connect issues More Less. Welcome to Apple Support Community. Ask a question Reset.